Pivit news
Pivit is now part of Consolidated Telecom
Consolidated Telecom has acquired Pivit, and your service is now looked after by one of its brands: residential customers by Connected Australia, business customers by On Q Communications.
What does this mean for me?
Use your new provider's customer portal for your account and bills, and contact them directly for support, faults and billing questions. Read the frequently asked questions.
Residential customers
Connected Australia
Home internet and phone. Your account, bills and support are now managed by Connected Australia.
- Phone: 1300 859 778
- Email: support@connectedaustralia.com.au
Business customers
On Q Communications
Business internet, voice and networks. Your account, bills and support are now managed by On Q.
- Phone: 1300 551 153
- Email: support@onq.com.au
Need to report a fault?
Residential: call Connected Australia on 1300 859 778 or log it in the portal.
Business: call On Q support on 1300 551 153 or log it in the portal.